Have your say on support for Unpaid Carers

We sought feedback on the experiences of unpaid carers to shape the way forward for the service.

62 carers completed the survey, in varying degrees of completion.

Some key points are that:

• One third had visited the NNC website pages.
• A small number indicated they had found the information they were looking for.
• A quarter had been in receipt of a carers assessment, with wait times varying from under 5 working days to a small number still waiting for their assessment.
• Carers told us that they are not overly aware of the services the Council fund for carers.

The survey results were used in conjunction with face to face and online workshops with carers, alongside Expert by Experience input, to identify where carers living in North Northamptonshire would benefit from improvements to the support currently offered by NNC via its Supporting Carers contract.

The survey and workshops identified 5 key themes that NNC have included in the Strategy: :

- Identification and recognition
- Information and Advice
- Carers Breaks
- A Life Alongside Caring
- Joined up systems - telling my story once 

NNC has drafted an All-Age Carers Strategy, which is currently out to public consultation. You can view the details on our Consultation Hub, which is open for your feedback until 3 March 2024.

The results will be analysed and will inform any amendments made. The draft Strategy will be presented to the Executive for adoption, in April 2024.