North Northamptonshire Council Residents’ Satisfaction Survey 2025

Overview

North Northamptonshire Council is responsible for a range of services such as refuse collection, street cleaning, planning, education, social care services and road maintenance.

More information on the breadth of services that the Council provides is available on our website.

We want to know what you think of the services the Council provides. Your feedback will help us shape our future priorities.

This survey is consistent with a national approach which is suggested by the Local Government Association, allowing data to be benchmarked against other local authorities.

We are also conducting a telephone survey, on a sample cross section of residents in the North Northamptonshire area.

The telephone surveyors will provide reassurance of the authenticity of calls. Participants will not be required to provide any personal information but will be given the opportunity to provide their demographic information to ensure we are reaching across our communities, and an email address if they are interested in taking part with further participation opportunities. If anyone has any questions or concerns about the authenticity of a telephone survey caller, they are welcome to contact us via the below contact details.

If you have any queries, comments or would like a copy of this questionnaire in another format (including paper, easy read, or large print) you can contact us by email or telephone. Our contact details are as follows:

• Email address: YourVoiceMatters@northnorthants.gov.uk 
• Telephone: 0300 126 3000

The deadline for completing this questionnaire is 23:59 27 July 2025.

For information about how consultation and engagement responses are managed, please see the consultation and engagement privacy notice.

Thank you for helping us by completing this questionnaire.