Transforming North Northamptonshire Council’s Adult Social Care Provider Services - Consultation Questionnaire

Closes 15 Jan 2023

Opened 21 Oct 2022


North Northamptonshire Council are reviewing how we can deliver our in-house adult social care provider services. We want to improve the services that have been inherited from Northamptonshire County Council, so people who use these services experience better outcomes in the future while also improving working conditions for staff and their ongoing development 

We have written a strategy which explains how we intend to achieve this. The strategy aims to: 

  • provide short-term care rather than long-term care, with a focus on reablement, enablement and developing independence, moving away from the provision of longer-term support
  • make our provider services modern and fit for the future
  • improve pay and working conditions for care staff
  • consider if our buildings used for care can be made better and review other options if we cannot deliver what we want from our current buildings

Whilst we believe the above will have a positive outcome for our staff and people who use our services, we understand that some people will be impacted more than others. Such as our proposal to focus on providing short-term reablement care means we will likely no longer be able to provide long-term care as we currently do in some of our provision. 

We know that any proposals regarding the future of any services can be an unsettling time. Once the consultation feedback has been considered and should further recommendations and decisions be made about our current buildings used for care then we will carry out further consultation with affected staff, people who use our services and stakeholders. 

Please see our Care Provider Services Strategy and Case for Change document for further information about our proposals and the reasons why. We have also produced an easy read version of this document. 

To help demonstrate how services may change we have prepared the following case examples and Frequently Asked Questions (FAQs):

We are committed to making our services better for staff and for the people who use them. We want to hear what people who use our services, family carers, our staff and other interested stakeholders have to say about the changes we are proposing in our strategy. 

No decisions will be made about the future delivery of these services until we have considered all of the feedback received to this consultation. We will then review our strategy and report our findings and next steps to Executive. This will be after the consultation period, which ends on the 15th of January 2023.

Related Documents 

For further background information and to gain a better understanding of our proposed strategy, including alternative options considered, please read the following documents: 

You can view a video recording of the 13 October 2022 Executive meeting via this YouTube link

Have your say 

We will be contacting potentially affected staff, people who use our services and their family carers to arrange convenient times for us to carry out face-to-face meetings and seek their views (advocates will be provided where necessary). 

We are also seeking views via the below questionnaire. You do not have to answer all of the questions or give us your feedback on every section. If you do not wish to answer a question or give feedback on a specific section, then you can skip those questions and move on to the next section. 

Your feedback will be part of a report with many other people’s feedback, so you will not be personally identified. 

Alternatively, you can email or send your comments in by post using the contact details below. 

If you have any queries, comments or would like a copy of this questionnaire in another format (including paper, easy read or large print) please contact us. 

Email address:   

Postal address: North Northamptonshire Council, Transforming Adult Social Care Provider Services Consultation, William Knibb Centre, Montagu St, Kettering, NN16 8AE (Please address to Kim Allen)

This consultation will run from 21 October 2022 to midnight on 15 January 2023

Thank you for helping us by completing this questionnaire. 

For information about how consultation and engagement responses are managed, please see the consultation and engagement privacy notice.

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  • Consultations
  • Adult social services